Customer Portal

We created the Customer Portal as a secure place to easily access time-critical documents like your heat treat certificates. The Customer Portal is also a place to review your current sales order, past invoices, or estimates awaiting your approval. So bid goodbye to lengthy emails, and let’s collaborate like never before!

Errors & Claims

All claims for shortage in shipment or damaged material require detailed documentation on the “Bill of Lading” and a written request for credit submitted to POST TECH MFG within 15 days of taking receipt of the shipment.

Returned Goods:

They are accepted after receiving written approval and shipping instructions from POST TECH MFG. A return material authorization number must be on all cartons, documents, and correspondence. All returns are subject to a minimum 30% restocking charge plus freight cost.